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KFC Sustainability

Our Recipe for Positive Social Impact

Here at KFC Australia, we do more than serve up finger lickin’ good chicken. We also strive to impact society positively. In fact, it’s core to our business strategy. We’re a brand and business that tastes good, feels good and does good in the community. Given our size, we know we have a role to play in creating a better world for everyone. From the guests we serve in our restaurants, our local partners who source and grow the ingredients we use, our incredible franchise partners, and the many amazing people who are the backbone of our company, we continue to focus on giving back to society.

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KFC Sustainability Actions

People: Our People Promise

Create a people-first culture that attracts, retains, and grows our people to create the most satisfying guest experience. With our people being our most important asset, we’ve put a big focus on their wellbeing. These initiatives include: • Parental leave • Wellness days • Flexible work • Supplier pulse days • Our graduate leadership program • MyPlan: a fun and interactive web- based tool that helps our people to identify short and long-term goals, sharing them with parents, counsellors or managers as their advocates and advisers. • HeartStyles: a personal, leadership and cultural development program rolled into one. • The Wellbeing Outfit: KFC has partnered with the wellbeing outfit to develop a new safety process known as the safely managing distress procedure.

People: Diversity, Equity & Inclusion Promise

Foster an inclusive culture across the KFC family to reflect the diversity of Australia. We ensure that no matter who you are, everyone is welcome at our table. 2020 Progress Update: • UnconsciousbiastrainingstartedacrossourRestaurantSupportCentrein2019, with more rolling out in 2021. • Anti- harassment training for all across the RSC, to help recognise situations that may involve harassment or discrimination and what to do when you experience or witness these situations. • Diversity of participants on leadership programs. • Cultivating an environment of inclusion and belonging by celebrating cultural days and days of significance across the RSC and restaurants. • 95% of women who take maternity leave return to work. • 72% of field leaders (RGMs) are female. • 53% of RSC line managers are female. • 71% of the senior leadership team are female.

People: Youth Foundation Promise

Support charity organisations that equip Aussies with the skills to thrive and live life to its fullest. In May 2018, we were extremely excited to launch the KFC Youth Foundation to build confidence in young Aussies. We love their passion and drive, and we know they thrive – not just survive – with the right support. To support these charities over the years, we’ve been able to have some fun in the way we raise funds. We’ve seen franchisees set up car washes in their drive-thrus, created merchandise for fans to purchase, formed the Rally4Youth, which sees more than 40 cars travel across regional Victoria. We’ve created “Chip In Week”, which saw us launch a limited-edition bucket of chips with proceeds from sales going to the Foundation. Throughout the entire process, we’ve not only raised over $3.9 million for the charities, but we’ve also seen our people become incredibly invested in the success of the foundation. Many of the activities that raise funds have been born from team members and franchise partners who are willing to spend their personal time giving back to those who need it most.

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KFC Sustainability Commitments


Replaced sustainably sourced palm oil with an Australian-grown high oleic canola oil in all restaurants


Purchase 100% of our paper-based packaging with fibre from responsibly managed forests and recycled sources


Make all customer-facing plastic packaging recoverable or reusable

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KFC Partnerships

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